About Us
Aardvark Family Services has been providing a safe setting for supervised family visitation in Knoxville since 2019. We are inclusive and welcoming of all families.
Aardvark Family Services is Under New Ownership
We are currently accepting new clients!
Located in Knoxville, Tennessee, our goal is to make your supervised visits simple and comfortable.
Frequently Asked Questions (FAQ)
What is supervised visitation?
Supervised visitation is sometimes ordered by the court when parents require supervision and support during parenting time. Supervised visitation at Aardvark Family Services occurs within a secure environment, and all visits are closely monitored by highly trained professionals. Our goal is to provide a child-friendly, secure environment where children and their parents can interact in safety and without conflict.
How much does it cost?
The intake fee is $100 and includes the first hour visit. On-site visitation is $65 per hour. Off-site visitation starts at $65 per hour. Please see the Aardvark Family Services Handbook for more information (this link downloads a PDF file).
How long does it take to start services?
Before visitation can begin: both parties must complete a thorough intake process. In addition, a child orientation may be conducted depending on the age of the children involved. While individual circumstances may vary, the process generally takes 3 days to complete.
Why is supervised parenting time important to children?
No matter what causes a family to fall apart, children still want and need a positive relationship with both of their parents. We provide a safe environment for all involved.
What are the rules at Aardvark Family Services?
Supervised visitation at Aardvark Family Services is highly structured and designed to provide children with a stress-free environment, completely removed from the ongoing conflict in their families. Please see the Aardvark Family Services Handbook for more information (this link downloads a PDF file).
Will I see the other party/parent before, during, or after visitation?
There is no contact between the parties at any time.
Will someone be present with my children at all times?
Monitors are in close physical proximity to children at all times during the visit and record objective notes of activities. At the same time, a supervisor is providing oversight to all visits occurring at our facility and acting as a back-up for monitors in case of emergencies.
Can I bring food?
Aardvark Family Services has a kitchen section, so parents can bring food and even prepare a meal.
Can I hug or kiss my child?
We recommend allowing the child to set the tone for hugging or kissing, based on their comfort level. There are cases in which physical contact may be restricted, such as allegations of sexual abuse or severe physical abuse. This is determined during the Intake process.
How often can I visit with my children?
The schedule and frequency may be determined by the court or DCS. You can schedule 1, 2, up to 4 hours. Weekends are limited.
Does Aardvark Family Services testify in court?
Aardvark Family Services is a neutral party, and we do not take a position for either side in legal cases. Our records are occasionally subpoenaed for court, and testimony in person is a service offered by Aardvark Family Services. Please see the Aardvark Family Services Handbook for more information (this link downloads a PDF file).
Where is Aardvark Family Services located?
NW Knoxville, TN
Why choose Aardvark Family Services?
Aardvark Family Services’ staff are highly trained professionals, and we operate in compliance with best practice standards established by the Supervised Visitation Network. Aardvark Family Services offers the highest level of security and safety for children and their families.
